Shipping policy

Artisan Farm Stand – Shipping Policy

Last Updated: 2/5/2026

Thank you for shopping with Artisan Farm Stand! We are proud to offer handmade and carefully prepared products, and we do our best to ship every order quickly and securely.

Processing Time

All orders are processed within 1–3 business days after payment is received.

  • Orders are not processed or shipped on weekends or major holidays.

  • During busy seasons or special events, processing times may be slightly longer.

If we experience a high volume of orders or an unexpected delay, we will contact you by email with updated shipping information.

Shipping Methods

We primarily ship using USPS and/or other reliable carriers, depending on package size and destination.

Shipping options and costs are calculated at checkout based on:

  • package weight

  • destination

  • selected shipping method

Estimated delivery times are provided at checkout but are not guaranteed.

Estimated Delivery Times

Once your order has shipped, typical delivery times are:

  • Domestic (U.S.) Orders: 2–7 business days

  • International Orders: 10–21 business days (where available)

Please note that delivery times are estimates and may be affected by carrier delays, weather, or other circumstances beyond our control.

Order Tracking

When your order ships, you will receive a confirmation email with tracking information so you can follow your package’s journey.

If you do not receive a tracking email within a few days of placing your order, please check your spam folder or contact us for assistance.

Shipping Address

Please double-check your shipping address at checkout. Artisan Farm Stand is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an address error after placing an order, contact us as soon as possible. We can update the address only if the order has not yet shipped.

Lost, Stolen, or Delayed Packages

Once a package has been handed over to the shipping carrier, Artisan Farm Stand is not responsible for:

  • lost packages

  • stolen packages

  • carrier delays

If your tracking shows that a package was delivered but you did not receive it, we recommend:

  • checking with neighbors

  • contacting your local post office

  • filing a claim with the carrier

We will do our best to help, but we cannot issue refunds for packages marked as delivered.

Damaged Items

We take great care in packaging every order. If your items arrive damaged, please contact us within 7 days of delivery with:

  • your order number

  • photos of the damaged product and packaging

We will gladly work with you to provide a replacement or refund.

International Shipping

International shipping may be available depending on your location.

Please note:

  • Customers are responsible for any customs fees, duties, or taxes required by their country.

  • Delivery times for international orders may vary due to customs processing.

Questions?

If you have any questions about your order or shipping, please feel free to reach out:

Email: Hello@artisanfarmstand.com
Website: www.artisanfarmstand.com

We’re always happy to help!